Privacy Policy

Privacy Policy

Introduction

Welcome to https://teas-peppermint.scoopsurge.com (hereafter referred to as “Teas Peppermint,” “we,” or “our”). We are dedicated to maintaining a safe and secure online environment for our users, ensuring that your privacy is protected at all times. This Privacy Policy outlines our practices regarding the collection, handling, and protection of personal data in compliance with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa, and more.

Scope

This policy covers all aspects of our website (https://teas-peppermint.scoopsurge.com), applications, services, and products offered under this domain. However, please be informed that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. Each of these third-party entities has its own privacy policies governing their data collection and usage practices.

Processing Activities

This Privacy Policy applies when you engage in the following activities:

  • Utilizing our applications and services as an authorized user
  • Visiting any pages within our websites linked to this policy
  • Subscribing to receive communications from us, including newsletters, emails, calls, or text messages (SMS)

Personal Data Collection

We collect several types of personal data, which include:

  • Account Information: Details related to your user account creation and maintenance.
  • Payment Information: Data required for processing transactions, such as cardholder name, card number, expiration date, CVV, etc.
  • Financial Information: Records of your financial dealings with us, including transaction history and balances.
  • Purchase Information: Details about products or services you have purchased from us, such as order numbers, delivery addresses, and product preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, which can include IP addresses, advertising IDs, and mobile network information.
  • Location Data: Information about your geographic location when using our services on a mobile device.
  • Feedback: Any comments, reviews, or responses you provide to us.
  • Social Media Information: Details shared by users when interacting with our social media accounts.
  • Product Information: Preferences, ratings, and interactions related to products we offer.

We collect this data through various means: user input forms, online interactions within our applications, automated tracking technologies (such as cookies), and third-party service providers who assist us in gathering and processing personal information.

Cookies

Cookies are small text files stored on your browser when you visit our website. They play a crucial role in enhancing your experience and providing tailored content. We use cookies for the following purposes:

  • Strictly Necessary: These cookies enable core features of our website, such as enabling login sessions and ensuring secure connections.
  • Preference: Cookies here allow us to remember user preferences, language settings, and display options.
  • Analytics: We utilize analytics cookies to gather insights into visitor behavior, track page views, and analyze website performance.

Users can control non-essential (or tracking) cookies through our Cookie Manager, providing transparency and choice regarding data collection.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data securely. This process ensures that your information remains protected and is not retained indefinitely.

Security Measures

Teas Peppermint employs robust security measures to safeguard your personal data. We utilize industry-standard encryption technologies and secure server configurations to protect data during transmission and storage. Access to your data is restricted to authorized personnel who require it to perform their duties, ensuring a high level of confidentiality and integrity.

Your Rights (Geographical Location Dependent)

Depending on where you reside, you may have specific rights regarding personal data:

  • Access: You can request access to the personal data we hold about you, along with information on how it is being processed.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your personal data from our systems.
  • Restriction: You may have the option to limit the processing of your data in specific situations.
  • Portability: This entitles you to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your data for specific purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights or for data-related inquiries, please reach out to our privacy team via email at [email protected] or by postal mail to the address provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically to stay informed about our data practices.

Contact Information

For privacy-related matters, including unsubscribe requests, data inquiries, or complaints, please contact us:

  • Email: [email protected]
  • Postal Mail: [Teas Peppermint Privacy Team, Address] (Please note that direct postal communication is not mandatory but is provided for your convenience.)